The terms.Plain language.

These Terms of Service (“Terms”) are a contract between you and Platineer, Inc. (“Platineer”, “we”, “us”). They govern your access to and use of platineer.com and the Platineer web application (together, the “Service”).

If you’re using the Service on behalf of a company, you represent that you have authority to bind that company, and “you” in these Terms refers to the company.

• You must be at least 18 to create an account.
• Provide accurate information. Keep your sign-in credentials secure. You’re responsible for activity under your account.
• One account per person. Don’t share credentials with teammates — invite them via the team-seat flow when available.
• Notify us immediately at security@platineer.com if you suspect unauthorized access.

You may use the Service for lawful business purposes. You may not:

• Scrape, mass-export, or programmatically harvest data from the Service except through our documented APIs.
• Resell, sublicense, or redistribute the Service or its underlying data.
• Reverse-engineer, decompile, or attempt to derive the Service’s source code or models.
• Use the Service to send spam, harass property owners, or violate any applicable do-not-contact rules.
• Probe, scan, or test the vulnerability of the Service without prior written authorization from us.
• Impersonate another person or company, or misrepresent your affiliation with anyone.
• Use the Service to violate any law, including fair-housing, anti-trust, or consumer-protection laws.

Platineer aggregates and enriches public construction records — building permits, plats, parcel ownership, plan-review status — from city and county sources. Public agencies are the canonical source; Platineer is a derivative product.

We make commercially reasonable efforts to keep our index fresh and accurate, but we make no warranty that any specific record is current, complete, or correct. Before you act on a lead — submitting a bid, contacting a property owner, contracting work — verify the underlying record with the issuing agency.

Paid plans are billed monthly or annually, in advance, in U.S. dollars. Subscriptions auto-renew unless cancelled before the renewal date. Cancellation takes effect at the end of the current billing period — you keep access until then. Fees already paid are non-refundable except where required by law.

We may change pricing for new billing periods with at least 30 days’ notice. Continued use after a price change constitutes acceptance.

Platineer owns the Service — including the software, the enriched index, the design system, the brand, and all derived models. We grant you a limited, non-exclusive, non-transferable license to access and use the Service during your subscription.

You own the data you upload (e.g., saved searches, watchlist notes, account details). You grant us a worldwide, royalty-free license to process that data solely to operate and improve the Service for you.

If you send us feedback, suggestions, or feature requests, we may use them without restriction or compensation. You waive any IP claim over the feedback itself; we’re not asking for your trade secrets — just your honest reactions.

You can cancel anytime from the settings page or by emailing support@platineer.com. We can suspend or terminate your account if you violate these Terms, fail to pay, or use the Service in a way that poses legal or security risk to us or other users. We will give notice and a chance to cure where the situation allows.

Upon termination, we may delete your account data after a reasonable wind-down window (typically 30 days). You can request export of your data before deletion.

The Service is provided “as is” and “as available”. We disclaim all warranties, express or implied — merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or trade usage.

We do not warrant that the Service will be uninterrupted, error-free, or that any specific lead will close.

To the maximum extent allowed by law, Platineer will not be liable for indirect, incidental, special, consequential, or punitive damages — including lost profits, lost bids, lost data, or business interruption — even if we were advised of the possibility.

Our total aggregate liability for any claim arising out of the Service is capped at the greater of (a) the fees you paid Platineer in the 12 months before the claim, or (b) USD $100.

You agree to defend, indemnify, and hold Platineer harmless from any third-party claim arising out of (a) your use of the Service in violation of these Terms, (b) data you upload to the Service, or (c) your violation of any law or the rights of any third party.

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws principles. Any dispute arising under these Terms will be brought exclusively in the state or federal courts located in Harris County, Texas, and you consent to the personal jurisdiction of those courts.

We may revise these Terms as the product evolves. If we make material changes, we will notify you by email or in-app notice at least 14 days before they take effect. Your continued use after the effective date constitutes acceptance.

Questions about these Terms?

• Email: legal@platineer.com
• Mail: Platineer, Houston, TX